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FAQ

Q: What types of formats are your products available in?



A: All of our products are currently available in video download and streaming formats, to buy or to rent, and are compatible with all major viewing devices.  We will be adding audio collections, apps, DVDs, and more tools for a range of ages to the product suite very soon!



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Q: How can I contact you?


A: Please visit our Contact Us page.  We would love to hear from you!

Q: What is your refund policy?



A: All digital products that are downloaded are non-refundable and non-exchangeable.  Please let us know if you are not able to download your purchase via the email form provided on the Contact Us page, and we will happily address the issue.



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​Q: What is your privacy policy?
 

​A: We greatly value you, our customer, as well as your privacy.  Therefore, we do not share your information with any third party.





 

 

 

 

 

 

 





Q: How do I leave a review or testimonial for one of your products? 


A: Please send us a message on our Contact Us page, using our Contact Form with 'Testimonial' in the Subject line.  We will look forward to reading and posting it!

Q:  How do I download one of your products?



A: Simply go to our Shop page.  There you will find all of our products listed, and you can choose which ones to purchase.



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​Q: I would like to hear about new releases of your products.
 

​A: Great!  We would love to keep in touch with you!  Please visit our Contact Us page, and email us with 'Newsletter' in the Subject line.  We will add you to our monthly newsletter email list, which will visit your inbox only once a month, but be filled with updates on our new products, as well as tips for having fun with music, math, and creativity for the children in your life!

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